We will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period).
Returns in store FREE
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed. Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Delivery Information
How much are shipping fees?
The shipping costs are variable and depend on the delivery address.
No Shipping fees for orders above 999 EGP.
Can I check the order while the courier handing me the order?
Please mention your full delivery address details (street, district, city) correctly so that your order will be delivered fast. Please do not accept any damaged packages and contact us immediately.
When will my order be delivered?
You will receive your order within 1 to 5 working days depending on the delivery address.
How can I track the status of my order?
You can click Track Your Order, then write your order number and email address to know the status of your order.
On which days are orders delivered?
You will receive your order on Saturday to Thursday from 10:00 AM to 6:00 PM. We do not deliver on public holidays.
What if I am unable to receive the order when the courier arrives?
If you are not at the delivery address at the time, the courier will contact you to agree on another delivery time of your convenience.
التعليقات
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